Privacy Policy

At Runexo (“Company”, “we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Runexo.ai and our related services (the “Services”).

By using Runexo, you agree to the terms outlined in this Privacy Policy. If you do not agree, please stop using our Services.

1. Information We Collect

a) Your Information

• Account details (email, password, billing).

• Payment details (processed securely by third-party providers such as Stripe; we do not store complete card details).

• Content you submit or generate through our system (datasets, models, outputs).

• Support requests, feedback, and communications.

b) Information We Collect Automatically

• IP address, browser type, device IDs, operating system.

• Usage logs (access times, pages accessed, GPU sessions, errors).

• Cookies and other tracking technologies.

c) Third-Party Information

• Authentication providers (Google, GitHub, etc.).

• Affiliates and advertising partners.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our Services.

• Process payments, credits, and billing.

• Authenticate users and secure accounts.

• Detect and monitor abuse, fraud, and misuse.

• Communicate with you (announcements, promotions, security updates).

• Comply with legal requirements.

3. Cookies and Tracking

• We use cookies for authentication, analytics, and improving user experience.

• You can disable cookies in your browser, but some features may not work properly.

4. Data Sharing

We do not sell your personal data. We may share it with:

• Service providers (payment processing, hosting, email).

• Legal authorities (to comply with law, court rulings, or protect our rights).

• Business transfers (in case of a merger or acquisition).

5. Data Storage & Security

• Your data is secured with encryption and access controls.

• While we take strong measures, no system is 100% secure.

• You are responsible for protecting your password and account.

6. Data Retention

• We keep your data as long as you have an account.

• You can request deletion at any time.

• Some information may be retained as required by law or for dispute resolution.

7. International Data Transfers

• Runexo may process data outside your home country.

• By using our Services, you consent to such transfers in line with data protection laws (GDPR, etc.).

8. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

• Access, correct, or delete your data.

• Object to processing or request restriction.

• Withdraw consent at any time.

• Request a copy of your data (data portability).

To exercise your rights, contact us at support@runexo.ai.

9. Age Restrictions

Runexo is for users over 18. We do not knowingly collect information from anyone under 18. If you believe a minor has provided personal information, contact us immediately.

10. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before using their services.

11. Amendments to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a new “Last Updated” date. Continued use of Runexo means you accept the updated policy.

12. Contact Us

If you have questions:

Runexo Inc.
Email: info@runexo.ai
Website: https://runexo.ai